Activation Code Support

If you have lost your activation code or did not yet receive it you can recover your activation code here.

Retrieve Your Activation Code Please enter the e-mail address you used during purchase. You will also have to enter your device's PIN number. The activation code will be e-mailed to you.
Your e-mail address As used for purchasing
Visual verification Enter characters and digits as seen in the field

Other Things You Can Do
Getting An Invalid Activation Code Message?
Transfer License to a New Device

What is the PIN number?

The PIN is an 8 digit code used to identify your BlackBerry; it may contain letters as well as numbers.

Where do I find my PIN number?

Your PIN number can be located using the following procedure:
1. From the Home screen go to Options
2. Select Status
3. Note your PIN number